Order Information
There are two ways to place an order:
Online, Through Our Web Site,
or by Calling Our Toll-Free Phone Number 866-698-4070
(Note: this number is for new orders only.)
Monday - Friday 8 a.m.- 5 p.m. CST
After hours you may leave us a phone message that you'd like to place an order,
and we will promptly return your call the following business day.
For all other questions and comments, please call
479-646-5102
ORDERING INFORMATION
Your Grasshopper Mower owner's manual has a complete breakdown
of parts assemblies and individual part numbers required for your mower.
If you do not have your owners manual and do not know your part numbers,
you can call or email us with your Model & Serial Numbers and we can look up the parts you need.
Click here for info on where to locate your Model & Serial Numbers.
If you know your model number and year model, you can browse our diagrams section to locate your parts.
You must know your YEAR Model to ensure you order the correct parts.
NOTE: If you do not find the diagram(s) or specific part(s) for your model and year, please call during business hours and and we will be glad to assist you.
Shipping Information
Orders are shipped to the United States only.
We ship via UPS (United Parcel Service.)
Placing An Online Order
Locate the parts you need, and add them to the Shopping Cart.
You can view the contents of your cart at anytime by clicking on the View Order button.
Shipping cost is determined by weight and delivery destination.
How To Pay For An Order
We accept Visa, MasterCard and Discover.
After adding parts to your cart, click on the Checkout button on the View Order page.
From there you will need to enter your shipping and credit card information.
You can rest assured your credit card transaction is safe on our secure server.
Returns
The Mower Shop, Inc. will not accept returned merchandise except, and only if, it was shipped through error on our part. The returned merchandise must be in new, unused condition.
Cancelled orders are subject to a 20% restocking fee.
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