Order Information / Terms & Conditions of Website Use
There are two ways to place an order:
Online, Through Our Web Site,
or by Calling Our Toll-Free Phone Number 866-698-4070 (Note: this number is for new orders only.)
Monday - Friday 8 a.m. - 5 p.m. Central Time
After hours you may leave us a phone message that you'd like to place an order,
and we will promptly return your call the following business day.
For all other questions and comments, please call 479-646-5102.
Your Grasshopper Mower owner's manual has a complete breakdown of
parts assemblies and individual part numbers required for your mower.
If you do not have your owners manual and do not know your part numbers,
you can call or email us with your Model Number, Serial Number, & Year of Manufacture (also known as Year Model) and we can look up the parts you need.
Click here for info on where to locate your Model & Serial Numbers.
When you know the serial number of your unit,
Click here to learn the YEAR in which your Grasshopper equipment was made.
(Look on the left side of page.)
When you know your model number and year, you can browse our diagrams section to locate your parts. You must know the YEAR of your Model to ensure you order the correct parts.
NOTE: If you do not find the diagram(s) or specific part(s) for your model and year,
please call during business hours and and we will be glad to assist you.
We ship via UPS (United Parcel Service.)
Orders are shipped within the United States only.
A local representative of UPS has informed us that they are experiencing delays in shipments due to COVID-19. They are suspending their service guarantees indefinitely.
That means you could possibly experience a delay of 1 or 2 extra days in receiving your order. Please note this is a carrier issue and not an issue caused by The Mower Shop. We are
committed to supporting you as best as we can.
Special shipping option for small, lightweight orders:
USPS PARCEL POST shipping available for VERY SMALL &
LIGHTWEIGHT PARTS ORDERS only.
For this special shipping method, you must PHONE IN YOUR ORDER: (toll-free) 866-698-4070
Monday - Friday 8 a.m. - 5 p.m. Central Time
After hours, please leave us a phone message that you'd like to place an order, and we will promptly return your call the following business day.
Locate the parts you need, and add them to the Shopping Cart.
You can view the contents of your cart at anytime by clicking on the View Cart button.
Shipping cost is determined by weight and delivery destination.
We accept Visa, MasterCard and Discover.
After adding parts to your cart, click on the Checkout button on the Shopping Cart page.
From there you will need to enter your shipping and credit card information.
You can rest assured your credit card transaction is safe on our secure server.
The Mower Shop Inc. will not accept returned merchandise except, and only if, it was shipped through error on our part. The returned merchandise must be in new, unused condition.
SHIPPING CHARGES ARE NON-REFUNDABLE (except in case of erroneous shipment - we will provide UPS call tag)
Sorry, returns are not accepted on any electrical parts.
Cancelled orders are subject to a 20% restocking fee.
The Website Standard Terms and Conditions written on this webpage shall manage your use of this website. These Terms will be applied fully and affect your use of this Website. By using this Website, you agree to accept all terms and conditions written herein. You must not use this Website if you disagree with any of these Website Standard Terms and Conditions.
Minors or people below 18 years old are not allowed to use this Website.
Intellectual Property Rights
Other than the content you own, under these Terms, The Mower Shop Inc. and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
You are specifically restricted from all of the following:
• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.
Certain areas of this Website are restricted from being accessed by you, and The Mower Shop Inc. may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential, and you must maintain confidentiality as well.
In these Website Standard Terms and Conditions, "Your Content" shall mean any audio, video, text, images or other material you choose to display on this Website. By displaying Your Content, you grant The Mower Shop Inc. a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party's rights. The Mower Shop Inc. reserves the right to remove any of Your Content from this Website at any time without notice.
This Website is provided "as is", with all faults, and The Mower Shop Inc. expresses no representations or warranties of any kind, related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
Limitation of liability
In no event shall The Mower Shop Inc., nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. The Mower Shop Inc., including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent The Mower Shop Inc. from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Variation of Terms
The Mower Shop Inc. is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
The The Mower Shop Inc. is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between The Mower Shop Inc. and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Governing Law & Jurisdiction
These Terms will be governed by and interpreted in accordance with the laws of the State of Arkansas, and you submit to the non-exclusive jurisdiction of the state and federal courts located in Arkansas for the resolution of any disputes.
These terms and conditions have been generated at Terms And Conditions Sample.com.
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